How do I place an order?

You can place an order through our website or by contacting us on phone or WhatsApp. For first time customers, we confirm the order details over phone before processing.

Is full payment required before shipping?

Yes. All orders are processed only after receiving full advance payment.

Can I cancel my order after confirmation?

Once the order is confirmed on WhatsApp and payment is completed, cancellation is not allowed. We recommend confirming all product details carefully before placing the order.

Do your products come with warranty or guarantee?

No. We do not provide any warranty or guarantee on the products sold. All spare parts are tested and quality checked before dispatch.

What if the spare part does not match my printer model?

We request customers to confirm the printer model and part compatibility before ordering. If you are unsure, please contact us before placing the order, and our team will help you verify.

What should I do if I receive a faulty product?

In the rare case of a genuine fault, please contact us immediately on phone or WhatsApp. Our team will review the issue and assist you accordingly.

How long does shipping take?

Delivery usually takes *3 to 7 working days*, depending on your location and courier service availability.

Will I receive tracking details?

Yes. Tracking details will be shared after dispatch, wherever available from the courier partner.

Do you ship across India?

Yes, we ship products across India.

Who can I contact for order or product-related queries?

You can contact us on Phone or WhatsApp: +91 81408 39161 for any order or support-related questions.